Loading Guide
Instructions for loading Athenaware
The most common cause for problems is failure to follow these instructions properly. Ensure you follow them exactly in order and even double check if you believe you've already done a step.
Ban Warning! Do not open the loader while your game is open.
Disable Anti-virus/Device protections
Ensure your anti-virus and device protections are disabled. In windows defender, you'll need to disable the following:
Real-time protection
Virus & threat protection settings -> Manage settings -> Real-time protection

Automatic sample submission
Virus & threat protection settings -> Manage settings -> Automatic sample submission

Core isolation
Device security -> Core isolation details -> Memory integrity

Download
Click here to visit the download portal (license code required)
Launching
If you run into any errors during this stage, refer to the errors page for troubleshooting.
Once selected, click 'Load'.

You'll then be told to wait while the loading process is being prepared. Do not open your game yet.

Assuming nothing went wrong during this stage, you'll receive a screen telling you that you can now open your game and to click OK when you're at the main menu.

You can now open your game. Once your game is opened, and at the main menu, you may now click OK. This may take a while depending on your internet speed and the distance between you and the server. If all went well, you'll be told the loading was completed:

While 'Loading Completed' means the launcher detected it was a successful load, there can be other issues unrelated to the launcher that prevent the boot of Athenaware. If you tab in game, you should either notice:
A loading screen with text saying 'Loading assets'
The Athenaware version watermark in the bottom left
If you don't see either of these, or your game has crashed, refer to this page for troubleshooting steps.
Be sure to close the loader as soon as it's finished loading. Keeping it open during playtime is not advised for safety reasons.
Open the menu
By default, the menu key is INSERT. If you do not have an insert key (e.g a small keyboard) then you'll usually need to press certain keys (e.g FN + __). Consult your keyboard manual for assistance. Once the menu is open, you'll be able to change the menu keybind (in UI tab) if you want.
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