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Instructions for loading Athenaware
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Instructions for loading Athenaware
Last updated
Was this helpful?
The most common cause for problems is failure to follow these instructions properly. Ensure you follow them exactly in order and even double check if you believe you've already done them.
Ensure your anti-virus and device protections are disabled. In windows defender, you'll need to disable the following:
Due to how loaders work and the tricks they use to evade anti-cheat measures, they'll be detected as potential malware by just about any anti-virus. This is a 'false positive' and any of our products have no intention to harm your system.
Virus & threat protection settings -> Manage settings -> Real-time protection
Virus & threat protection settings -> Manage settings -> Automatic sample submission
Device security -> Core isolation details -> Memory integrity
Click here to visit the download portal (license code required)
If you run into any errors during this stage, refer to the errors page for troubleshooting.
Once selected, click 'Load'.
You'll then be told to wait while the loading process is being prepared. Do not open your game yet.
Assuming nothing went wrong during this stage, you'll receive a screen telling you that you can now open your game.
You can now open your game. Once your game is opened, it'll now say your request is being processed. This may take a while depending on your internet speed and the distance between you and the servers. If all went well, you'll be told the loading was completed:
While 'Loading Completed' means the launcher detected it was a successful load, there can be other issues unrelated to the launcher that prevent the boot of Athenaware. If you tab in game, you should either notice:
A loading screen with text saying 'Loading assets'
The Athenaware version watermark in the bottom left
If you don't see either of these, or your game has crashed, refer to this page for troubleshooting steps.
By default, the menu key is INSERT. If you do not have an insert key (e.g a small keyboard) then you'll usually need to press certain keys (e.g FN + __). Consult your keyboard manual for assistance. Once the menu is open, you'll be able to change the menu keybind (in UI tab) if you want.